24 hours medical emergency services
24-hour medical emergency and repatriation service You can use this service outside your home country and Great Britain during your journey. If a medical problem happens contact the assistance helpline as soon as possible by telephoning
For Policies with a start date on or after 01.07.2019
Tel +44 (0) 1273 740927 e-mail uk.assistance@ajg.com
For Policies with a start date before 01.07.2019
Tel +44 (0) 208 608 4083 Fax +44 (0) 208 481 7826
For your protection your calls may be recorded and may be monitored
Other (non medical emergency) claims
To notify us of a claim, please contact us:
For Policies with a start date on or after 01.07.2019
Tel +44 (0) 1273 740925 e-mail aigtravelclaims@aig.com
For Policies with a start date before 01.07.2019
- Tel - +44 (0) 208 608 4084 (Select option 2) Between 9am and 5pm Monday to Friday
- Email – info@csal.co.uk
- Online – https://csal.co.uk/claim-forms/
- In writing – Claims settlements agencies, 308 – 314 London Road Hadleigh, Benfleet. Essex. SS7 2DD. United Kingdom
Arthur J. Gallagher Insurance Brokers Limited is authorised and regulated by the Financial Conduct Authority. Registered Office: Spectrum Building, 7th Floor, 55, Blythswood Street, Glasgow, G2 7AT. Registered in Scotland. Company Number: SC108909. Gallagher is the brand name of the Arthur J. Gallagher group of companies.
